Delivery Information

 

Carraige Paid

All orders £200 (ex-VAT) and over are carraige paid to mainland UK, orders under £200 will charged £7.00 (ex-VAT) to mainland UK addresses.

Please note charges will apply to

Non UK addresses.
Scottish Highlands & Islands
AB30-56, KW1-3, KW5-17, HS1-9, IV1-28, IV30-37, IV40-56, IV63, PA20-49, PA60-78, PH30-50 & ZE1-3
Isles of Scilly
TR21 - TR25
Isle of Man
IM - all postcodes
Northern Ireland
BT - all postcodes

* The list of Non mainland UK addresses is subject to change. Always check for service availability before making any shipping cost based decisions.

 

 

Delivery Time

We endeavour to send all order out the same day if ordered and paid before 11.00am

 

Signing for Deliveries

Please ensure that you sign for your delivery correctly, if you do receive a damaged parcel you must sign the carriers note "DAMAGED". Tampered or opened cartons must be signed for "UNSEALED/OPENED BOXES" if possible take pictures of either damage or opened boxes and notify us within 48 hours of delivery.

Please check your delivery against any paperwork if this differs from your original order or paperwork we must be notified within 48 hours.

 

Returns

Please contact us first on 07414 473548 to get an Authorised return number, please state item number and reason for return so we can process this as quickly as possible.

For a quicker simpler way go to our Product Returns Page located under Customer Service.

 

Couriers

You use more than 1 courier, you order will be sent on a 48 hour service which are all fully trackable.